Question 1

Where are your chairs made?

Accepted Answer

All of our beautiful Windsor chairs are not factory made. Our chair maker is classically taught in the art of Windsor chair making from the traditional joinery to the final finishes.

Question 2

How long does it take for my chairs to be made?

Accepted Answer

Typically, from the time you place your order with us for your new set of handcrafted American Windsor chairs, the wait time is between 8-10 weeks. If this seems long, just remember that these chairs are being custom made, just for you. You have chosen the style, the finish and in some cases the size that works just for you. 
  In the end you will have a beautiful, custom set of heirloom quality chairs to last through generations.

Question 3

Can I order a mixed set of different styles?

Accepted Answer

Of course! Many of our customers have very eclectic tastes, and may add two different styles of arm chairs at the ends of a table to accomadate both taste and size. It's up to you!

Question 4

How many styles of Windsor chairs can I choose from?

Accepted Answer

There are over 40 different variations of the Windsor chairs to choose from.
  Many of the differences come from the ability to choose different legs, such as the Bamboo turnings, the vase turnings, or in some cases a very traditional arrow foot. Counter height stools, settees and rocking chairs are all part of these.

Question 5

What form of payment to you accept?

Accepted Answer

We accept personal checks, Mastercard,& Visa

Question 6

Do I have to pay the full amount for my chair order upfront?

Accepted Answer

Yes, we ask that you pay for the chairs in full when you place your order

Question 7

Do you have finish samples you can send me if need be?

Accepted Answer

Yes, while we think we do a pretty good job showing our finish samples in pictures on our website we realize that some may need to see samples in the home. We are more than happy to send a few samples out once you have a general idea of the finsihes you are interested in. There is a slight charge for this to cover shipping.

Question 8

Can I pick up my chairs from you myself if I am able?

Accepted Answer

Certainly! While we do use a trusted, white glove delivery service, if you live close enough to us in Monmouth, Maine you are more than welcome to pick up your order. (we do reccomend an enclosed vehicle, and lot's of padding to make sure you beautiful chairs arrive home safely!)

Question 9

Will I need to assemble any part of my new Windsor chairs?

Accepted Answer

No, not at all. Each chair is constructed with true Windsor chair joinery, your chairs will arrive to you completely assembled, and built to stay that way for generatiosn...so Sit, Relax and Enjoy!

at..New England Joinery

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